Skype Problem How You Might Handle My Contacts search yields too many names and I can’t find the person I’m looking for. It helps to sort the list by Country/Region. Just click the column header of the search results. Entering more precise search terms also helps.

The more data you enter, the better the search results. I signed up with Skype, but no one can find my Skype Name. Add more information to your profile to yield better search results for your new contacts. At the very least, fill in your country and language. I want a secure password, but it needs to be one I can remember. Pick two easy but unrelated, words. Separate them by a number, such as latte67chair.

I can’t find the audio jack in my Macintosh computer. How do I use a headset/microphone with it? Macintosh accepts audio input from USB devices. Purchase a USB microphone or headset.

I have a problem with Skype Connect™. Back to search results. The following table can help you to resolve problems with Skype Connect. Before you begin, make sure there is not a problem with Skype at the moment. Check whether your internet connection is working by browsing to a web page. If not, keep checking as the problem may be.

I misplaced my microphone, and no one I speak with using Skype can hear me. In a pinch, use an extra set of headsets that you plug into the microphone jack. Not the best quality sound, but it works.

I have 50 contacts, but I want to converse with only 15. That’s a lot of scrolling, clicking, and inviting. Create separate groups in your Contacts list (family, club, softball buddies) and add contacts from your Skype Contacts list to your new group. Click the contact group of your choice and then start your conversation.

I want to transfer a file to 15 buddies simultaneously. What do I do? Highlight the groups you have created. Right-click the group you want to send a file to and select Send File.

You will need to locate and open the file you want to send. A quicker way to send the file is to just drag the file onto the conversation window when you have already chosen the group. I’ve changed the font style in my conversation window and I want to go back to the default but don’t remember what font it is. Tahoma, 8 points, Western Script. I have too many devices attached to my computer during a video conference.

Get a webcam with a built-in microphone and noise cancellation. Your life will get easier!

I just installed a video driver, but my video is not working correctly. Make sure that you turned off anti-virus and anti-adware software before installing video drivers.

I just installed a new webcam, but it’s not working properly. Make sure that you plug in the webcam when the software prompts you. Most video drivers are installed first; the webcams are plugged in after installation. My video is not working properly. Check for the latest updates from your webcam’s Web site. I put my Skype online number on my business card and now I’m getting calls at 2 o’clock in the morning!