HELP - Whenever I open a Word Document (Office for Mac 2011) it thrashes endlessly, 9 times out of ten. I have to force quit WORD to make it stop thrashing.

I cannot edit or print when thrashing. I'm using OSX 10.10, but this always happened with OS9 and earlier versions.

Don't see an install option after signing in? There could be an issue with your account. Select Need help? From above and review the issues listed in the section Account questions. Step 2: Install Office. Once the download has completed, open Finder, go to Downloads, and double-click Microsoft Office installer.pkg file (the name might vary slightly).

It also happens sometimes in Excel. I have given up talking to Microsoft who says it is an Apple issue, after waiting hours to talk to a live person. When I talk to Apple, they say it's a Microsoft issue! Appreciate any help or sources where I might get help to resolve this problem. This is going to be difficult if impossible to answer. Lets take Word for example: • Document can be corrupted • Duplicate or Defective Fonts • Too much use of Track Changes without accepting changes and resaving frequently.

In OS X even a defective Launch Services Database which can be repaired or replaced by some utilities, can have some effect on this. The Two most common items which even affected OS 9 is • Document Corruption. • Duplicate or Defective Fonts. In OS 9, tracking down Font issues was almost impossible to track down, because there was no Font Book for OS9. It was such an impossible task you would check out fonts on your own and depending upon how many you might take 6 months to a year if you were persistent.

Most people just lived with it. In OS X, You open Font Book, select all fonts at one time and choose validate fonts which locate duplicates and defective fonts. Go to this Website and check page on Font Book and Lion and newer. There are several ways to get around Document corruption but the one has worked since the days Of OS 9 is called 'Doing a Maggie' (after Margaret Scalra (?) ) who first tried the procedure. Here is a Description: To do a 'Maggie' on the document: (Scorched Earth Version — you have to completely reformat document.) • turn on hidden characters with the ¶ button. • click at beginning of document.

• scroll to end of document. • click just before the last ¶ mark.* • now do a copy ⌘-C • open a new blank document. • now do a Paste Special (From edit Menu choose Pastes Special >plain text) • now save document with a slightly different name.

(example: letter.docx would become letter1.docx) This should correct any corruption. * example: John hit the ball out of the park.¶ ¶ John hit the ball out of the park.¶ ⬅ copy to here ¶ ⬅ not here ——————— There is an alternate, less destructive method I've been told about recently.

You can keep your formatting if you change step 7 from Paste Special, to Paste (⌘-V). Try ⌘-V (paste) first. If doesn't fix, then follow original steps using Paste Special. (edited: 6/8/2015) I hope this helps with your current issue. _________ Disclaimer: The questions, discussions, opinions, replies & answers I create, are solely mine and mine alone, and do not reflect upon my position as a Community Moderator. If my reply has helped, mark accordingly - Helpful or Answer Phillip M. Jones, C.E.T.

Technically, thrashing is when your system runs out of virtual memory and has to constantly access the hard disk to exchange data. Usually, you'll hear the hard disk arm in constant motion and if you can see a drive light, it will remain on almost constantly. If this describes your experience, your system most likely needs additional free hard disk space. In addition, installation of extra RAM is extremely helpful.

If you have an external drive or can burn some DVDs, try to create some extra room on your disk. At this time, a defrag may help, but you have to do with the Mac started from an external disk. Minecraft always scanning for games on mac. Once you get your system in order, Word will behave. Brandwares - Advanced Office template services to the graphic design industry and select corporations. John Korchok, Production Manager production@brandwares.com. Hi Gary: You have been caught up in what the computer industry calls 'Finger Pointing': each side blaming the other.

The problem is 'there is something wrong with the document'. OK, this may be both obvious and unhelpful, but that's where we are at. Note: I am assuming that your experience is in fact a 'Hang' (coloured spinning beachball) and not what John correctly describes as 'thrashing'. If you are in fact thrashing, then the only cure is to add memory and disk space. Now, we need quite a bit more information before we can suggest how to recover: when asking for help in a public forum, it speeds things up a lot if you give us the version numbers of both Word and your Operating System. However, in this case I would deal with both issues by advising you to make sure you have the latest updates for both: 1) Go here and update your OS.