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MacOS Sierra: The Gatekeeper settings ( Security & Privacy control panel) need to be changed with the “Terminal” before download! This section is applicable to: • CT&A: Version 5.0 or OLDER packaged in a ZIP file (This section does not apply to CT&A 5.0 packaged in a disk image file, i.e.

*.dmg) • PatchTool: Version 5.0 or OLDER (This section does not apply to PatchTool 5.1) If you are using macOS Sierra (10.12), the Gatekeeper settings (Security & Privacy control panel) may need to be changed with the 'Terminal' BEFORE download! Norton antivirus software for mac. Before Sierra (macOS 10.12), it was possible to allow applications downloaded from “unidentified developers” simply by selecting the “Anywhere” radio button in the Security & Privacy control panel. This button no longer appears by default when Sierra is installed but it is possible to make it visible again with a “Terminal” command. A solution is shown below but lets first see why this is a problem.

The problem: In Sierra, even if you allow an application from an unidentified developer to be opened (as shown in the screenshots of METHOD-1 of the below), Sierra will still not trust the application and will separate the main app from the other files in the application folder, placing it at a random location. For the user, the main app still appears to be located in the application folder, but if that app is programmed to use files located in the application folder, it will not find them. The consequences will vary depending on each software; errors or crash will result in many cases. • For CT&A, you will see a fatal error on program launch: “(EM-19) CT&A cannot open the ColorDecks database” • For PatchTool, the program will start.

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However, it will not find its Help manual, the sample files in the “File/Open Sample Files” menu, the default CMYK profiles, and the display calibration files for the i1Display Pro. Note: This problem will not happen if the program was downloaded before upgrading to Sierra. You can also copy the program from another local computer (i.e. Not via Internet) on which the application is working. The solution: 1.

Make the “Anywhere” button appear by disabling Gatekeeper. O Open the “Terminal” (located in the “Utilities” folder of the Mac “Application” folder). O In the Terminal, type: sudo spctl --master-disable followed by the Enter key. You will then need to enter your account password to complete the command. O You can check that the 'Anywhere' button appears and is selected in the Security & Privacy control panel (see the control panel screenshot in the below). And install them by placing the BabelColor application folder at its desired location (usually in the Mac Applications folder). IMPORTANT: Download should always be done AFTER disabling Gatekeeper.

Open the program with a double-click and check if it starts correctly. Change the the Security & Privacy setting OR “re-enable” Gatekeeper. O You can decide to keep the “Anywhere” button visible and still select a more secure setting. You will need to enter your account password in order to change the control panel setting. O You can also return to the default Gatekeeper appearance, with the “Anywhere” button invisible and not selected, by going again in the “Terminal” and typing: sudo spctl --master-enable followed by the Enter key.

You can check that the 'Anywhere' button is no longer visible in the Security & Privacy control panel (you may need to first close the System Preferences and re-open them to see the change). If the solution fails: We have seen cases where doing the above did not solve the problem. In other words, the app still ends up in quarantine even if the user authorizes it. Here is a workaround: • After doing Step-2 above, where you place the BabelColor application folder at its desired location: o Get the downloaded ZIP archive out of the Trash and place it on your Desktop. O Re-expand the archive on your Desktop.

O From the BabelColor application folder on your Desktop, COPY ONLY the app and PASTE it to the previously installed BabelColor application folder (usually in the Mac Applications folder). O Open the program from where you just pasted it with a double-click. • You can trash the expanded BabelColor application folder on your Desktop but we strongly recommend keeping the ZIP archive in order to reinstall the program at a later time. You should also do an external backup of the archive in case of a computer failure. Note: If you decide to keep the 'Anywhere' button visible, you should be aware that macOS Sierra will nonetheless automatically change the setting to 'App Store and identified developer' after 30 days. Here are links to Web pages which discuss this issue as well as other Sierra related changes: • •. I get a message that CT&A or PatchTool is from an 'unidentified developer' This section is applicable to: • CT&A: Version 5.0 or OLDER packaged in a ZIP file (This section does not apply to CT&A 5.0 packaged in a disk image file, i.e.